At Zintoo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or mobile app.
1. Information We Collect
- Personal Information: Name, email, phone number, delivery addresses, and payment details.
- Account Information: Login credentials, preferences, and order history.
- Device & Usage Information: Browser type, app usage data, and cookies for improving service.
2. How We Use Your Information
- Order Processing: Deliver products quickly and accurately.
- Personalisation: Improve and tailor your shopping experience.
- Communication: Send updates, promotions, and notifications.
- Security: Prevent fraud and ensure safe transactions.
- Compliance: Meet legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Delivery Partners: To fulfil your orders.
- Payment Processors: For secure transactions.
- Service Providers: To operate and improve our platform.
All third parties are required to maintain confidentiality.
4. Cookies & Tracking
- Functionality: Improve site/app performance.
- Analytics: Understand user behaviour and preferences.
- Personalisation: Provide relevant content and offers.
You can manage cookie preferences in your browser settings.
5. Data Security
We use industry-standard measures to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
- Access: Request a copy of your personal information.
- Correction: Update or amend your data.
- Deletion: Ask us to remove your data (where legally possible).
- Opt-Out: Stop receiving marketing communications.
7. Children’s Privacy
Zintoo does not knowingly collect data from children under 18. If you believe we have, please contact us, and we will delete the information immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically. Major changes will be communicated through the app or website. Continued use means acceptance of updates.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out via the Support section in the app or website.