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Terms & Conditions

Welcome to Zintoo! By using our website and app, you agree to these Terms and Conditions. Please read them carefully before placing an order.

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1. Account Registration

You must be at least 18 years old to create an account. Provide accurate, complete information during signup. You are responsible for maintaining the confidentiality of your account credentials.

2. Orders & Payment

By placing an order, you confirm that all details provided are accurate. Payments can be made via UPI, credit/debit cards, wallets. All orders are subject to availability. Zintoo reserves the right to cancel or modify orders in case of stock issues or errors.

3. Delivery

Orders are delivered within 60 minutes in operational areas: HSR Layout, Koramangala, and Indiranagar. Delivery times may vary slightly due to traffic, peak hours, or unforeseen events.

4. Returns, Exchanges, & Refunds

Returns and exchanges are allowed as per our Returns & Exchanges Policy. Refunds are processed within 7–10 days of receiving returned items. Items must be unworn and with original tags.

5. User Conduct

You agree not to misuse the platform, upload inappropriate content, or interfere with the service. Any fraudulent activity may lead to suspension or termination of your account.

6. Intellectual Property

All content on Zintoo (logos, designs, images, text) is owned by Zintoo or its partners. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

Zintoo is not liable for any indirect, incidental, or consequential damages arising from use of the platform. We ensure careful handling of all orders but are not responsible for delays due to unforeseen circumstances like traffic or natural events.

8. Changes to Terms

Zintoo reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of major changes via email or in-app notifications.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out via the Support section in the app or website.