Terms & Conditions

Welcome to Zintoo! By using our website and app, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. Account Registration

  • You must be at least 18 years old to create an account.
  • Provide accurate, complete information during signup.
  • You are responsible for maintaining the confidentiality of your account credentials.

2. Orders & Payment

  • By placing an order, you confirm that all details provided are accurate.
  • Payments can be made via UPI, credit/debit cards, wallets.
  • All orders are subject to availability. Zintoo reserves the right to cancel or modify orders in case of stock issues or errors.

3. Delivery

  • Orders are delivered within 60 minutes in operational areas: HSR Layout, Koramangala, and Indiranagar.
  • Delivery times may vary slightly due to traffic, peak hours, or unforeseen events.

4. Returns, Exchanges, & Refunds

  • Returns and exchanges are allowed as per our Returns & Exchanges Policy.
  • Refunds are processed within 7–10 days of receiving returned items.
  • Items must be unworn and with original tags.

5. User Conduct

  • You agree not to misuse the platform, upload inappropriate content, or interfere with the service.
  • Any fraudulent activity may lead to suspension or termination of your account.

6. Intellectual Property

  • All content on Zintoo (logos, designs, images, text) is owned by Zintoo or its partners.
  • You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

  • Zintoo is not liable for any indirect, incidental, or consequential damages arising from use of the platform.
  • We ensure careful handling of all orders but are not responsible for delays due to unforeseen circumstances like traffic or natural events.

8. Changes to Terms

  • Zintoo reserves the right to update or modify these Terms and Conditions at any time.
  • Users will be notified of major changes via email or in-app notifications.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out via the Support section in the app or website or .